We’re looking for a positive, detail-oriented, and client-focused Client Services & Inside Sales Coordinator to join our award-winning team!

As a leading distributor of interior finish products, we offer an extensive range of solutions including wallcoverings, acoustic products, digital wallcoverings, wood veneers, flooring, laminates, and specialty finishes. This is a great opportunity for someone who thrives in a fast-paced environment and enjoys working with both people and projects.

What You'll Do:

• Answer and manage incoming phone calls and emails
• Process orders and ensure accurate, timely entry
• Prepare and deliver project quotes
• Maintain and update project information in our CRM system
• Coordinate and pull product samples
• Communicate with designers, contractors, and vendors
• Support the team with additional tasks as needed

What We're Looking For:

• Reliable, organized, and detail-oriented
• Positive attitude with strong communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in Microsoft Office (Outlook, Excel, Word)
• Client services or inside sales experience preferred

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Work Location: In Person (Required)

Please submit a cover letter with your resume that tells us WHY you are the person we have been looking for!

About Us:

At Surface Materials, we are a multiline distributor of interior finishes. Since 1976, our Ohio-based company is a respected distributor with an impressive mix of products—from wall coverings to our innovative single-source acoustic & wood solutions. We pride ourselves on being an essential partner to Architects and Interior Designers in the Northeastern United States, providing them with the products & the eroducts & the expert knowledge they need to bring their clients projects to reality.